Industry Insights
CS Week: Transforming the Customer Experience
April 27, 2018
In 2017, Itron acquired not one, but two companies. First Comverge—a leading distributed energy management company—and then Silver Spring Networks—a leading provider of IoT networking, distribution automation and analytic solutions. While it made for a busy year, the vision for these acquisitions was simple: We wanted to continue to transform the customer experience while providing solutions that are easy to implement. With Itron’s leading technology and these two additions, we knew we’d be making a move in the right direction and we will continue to search for future opportunities to accelerate our progress.
At next week’s CS Week in Tampa, Florida, we’ll be showcasing our expanded portfolio, bringing to the forefront the best of our smart grid and smart networks capabilities with advanced analytics and applications.
Showcasing Itron’s OpenWay® Riva IoT solution, Itron Mobile solution, meter data management, analytics, OpenWay Operations Center and our customer engagement portal, we’re working to help utility operations make the most of what they have while reinventing the experience for end customers. Show-goers will have the opportunity to register for demonstrations, view interactive use cases, hear customer testimonials and check out Itron’s latest and greatest.
We’ve got a lot of positive momentum and much to be excited about as we enter this first big show of the spring season.
If you’re at CS Week, be sure to stop by booth #937 to learn more, meet the team and check out our expanded portfolio.
At next week’s CS Week in Tampa, Florida, we’ll be showcasing our expanded portfolio, bringing to the forefront the best of our smart grid and smart networks capabilities with advanced analytics and applications.
Showcasing Itron’s OpenWay® Riva IoT solution, Itron Mobile solution, meter data management, analytics, OpenWay Operations Center and our customer engagement portal, we’re working to help utility operations make the most of what they have while reinventing the experience for end customers. Show-goers will have the opportunity to register for demonstrations, view interactive use cases, hear customer testimonials and check out Itron’s latest and greatest.
We’ve got a lot of positive momentum and much to be excited about as we enter this first big show of the spring season.
If you’re at CS Week, be sure to stop by booth #937 to learn more, meet the team and check out our expanded portfolio.
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The following has evaluated to null or missing:
==> authorContent.contentFields [in template "44616#44647#114455" at line 9, column 17]
----
Tip: It's the step after the last dot that caused this error, not those before it.
----
Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing</#if>. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
----
----
FTL stack trace ("~" means nesting-related):
- Failed at: contentFields = authorContent.content... [in template "44616#44647#114455" at line 9, column 1]
----
1<#assign
2 webContentData = jsonFactoryUtil.createJSONObject(author.getData())
3 classPK = webContentData.classPK
4/>
5
6<#assign
7authorContent = restClient.get("/headless-delivery/v1.0/structured-contents/" + classPK + "?fields=contentFields%2CfriendlyUrlPath%2CtaxonomyCategoryBriefs")
8contentFields = authorContent.contentFields
9categories=authorContent.taxonomyCategoryBriefs
10authorContentData = jsonFactoryUtil.createJSONObject(authorContent)
11friendlyURL = authorContentData.friendlyUrlPath
12authorCategoryId = "0"
13/>
14
15<#list contentFields as contentField >
16 <#assign
17 contentFieldData = jsonFactoryUtil.createJSONObject(contentField)
18 name = contentField.name
19 />
20 <#if name == 'authorImage'>
21 <#if (contentField.contentFieldValue.image)??>
22 <#assign authorImageURL = contentField.contentFieldValue.image.contentUrl />
23 </#if>
24 </#if>
25 <#if name == 'authorName'>
26 <#assign authorName = contentField.contentFieldValue.data />
27 <#list categories as category >
28 <#if authorName == category.taxonomyCategoryName>
29 <#assign authorCategoryId = category.taxonomyCategoryId />
30 </#if>
31 </#list>
32 </#if>
33 <#if name == 'authorDescription'>
34 <#assign authorDescription = contentField.contentFieldValue.data />
35
36 </#if>
37
38 <#if name == 'authorJobTitle'>
39 <#assign authorJobTitle = contentField.contentFieldValue.data />
40
41 </#if>
42
43</#list>
44
45<div class="blog-author-info">
46 <#if authorImageURL??>
47 <img class="blog-author-img" id="author-image" src="${authorImageURL}" alt="" />
48 </#if>
49 <#if authorName??>
50 <#if authorName != "">
51 <p class="blog-author-name">By <a id="author-detail-page" href="/w/${friendlyURL}?filter_category_552298=${authorCategoryId}"><span id="author-full-name">${authorName}</span></a></p>
52 <hr />
53 </#if>
54 </#if>
55 <#if authorJobTitle??>
56 <#if authorJobTitle != "">
57 <p class="blog-author-title" id="author-job-title" >${authorJobTitle}</p>
58 <hr />
59 </#if>
60 </#if>
61 <#if authorDescription??>
62 <#if authorDescription != "" && authorDescription != "null" >
63 <p class="blog-author-desc" id="author-job-desc">${authorDescription}</p>
64 <hr />
65 </#if>
66 </#if>
67</div>
The following has evaluated to null or missing:
==> authorContent.contentFields [in template "44616#44647#114455" at line 9, column 17]
----
Tip: It's the step after the last dot that caused this error, not those before it.
----
Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing</#if>. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
----
----
FTL stack trace ("~" means nesting-related):
- Failed at: contentFields = authorContent.content... [in template "44616#44647#114455" at line 9, column 1]
----
1<#assign
2 webContentData = jsonFactoryUtil.createJSONObject(author.getData())
3 classPK = webContentData.classPK
4/>
5
6<#assign
7authorContent = restClient.get("/headless-delivery/v1.0/structured-contents/" + classPK + "?fields=contentFields%2CfriendlyUrlPath%2CtaxonomyCategoryBriefs")
8contentFields = authorContent.contentFields
9categories=authorContent.taxonomyCategoryBriefs
10authorContentData = jsonFactoryUtil.createJSONObject(authorContent)
11friendlyURL = authorContentData.friendlyUrlPath
12authorCategoryId = "0"
13/>
14
15<#list contentFields as contentField >
16 <#assign
17 contentFieldData = jsonFactoryUtil.createJSONObject(contentField)
18 name = contentField.name
19 />
20 <#if name == 'authorImage'>
21 <#if (contentField.contentFieldValue.image)??>
22 <#assign authorImageURL = contentField.contentFieldValue.image.contentUrl />
23 </#if>
24 </#if>
25 <#if name == 'authorName'>
26 <#assign authorName = contentField.contentFieldValue.data />
27 <#list categories as category >
28 <#if authorName == category.taxonomyCategoryName>
29 <#assign authorCategoryId = category.taxonomyCategoryId />
30 </#if>
31 </#list>
32 </#if>
33 <#if name == 'authorDescription'>
34 <#assign authorDescription = contentField.contentFieldValue.data />
35
36 </#if>
37
38 <#if name == 'authorJobTitle'>
39 <#assign authorJobTitle = contentField.contentFieldValue.data />
40
41 </#if>
42
43</#list>
44
45<div class="blog-author-info">
46 <#if authorImageURL??>
47 <img class="blog-author-img" id="author-image" src="${authorImageURL}" alt="" />
48 </#if>
49 <#if authorName??>
50 <#if authorName != "">
51 <p class="blog-author-name">By <a id="author-detail-page" href="/w/${friendlyURL}?filter_category_552298=${authorCategoryId}"><span id="author-full-name">${authorName}</span></a></p>
52 <hr />
53 </#if>
54 </#if>
55 <#if authorJobTitle??>
56 <#if authorJobTitle != "">
57 <p class="blog-author-title" id="author-job-title" >${authorJobTitle}</p>
58 <hr />
59 </#if>
60 </#if>
61 <#if authorDescription??>
62 <#if authorDescription != "" && authorDescription != "null" >
63 <p class="blog-author-desc" id="author-job-desc">${authorDescription}</p>
64 <hr />
65 </#if>
66 </#if>
67</div>