Utilities have invested heavily in communications networks to support metering and grid operations. But what if that same infrastructure could deliver value beyond the meter?

Join industry experts as they explore how AMI communications networks are being leveraged to support connected safety applications that help protect workers, improve situational awareness, and strengthen operational response. Through real-world examples and deployment insights, attendees will learn how utilities can extend the value of existing network investments to support lone worker monitoring, emergency response, field visibility, and other critical safety initiatives.

This session will examine the technology, business considerations, and lessons learned involved in expanding AMI infrastructure beyond traditional metering use cases, while demonstrating how utilities can improve safety outcomes, enhance operational efficiency, and maximize the return on their communications investments.

Attendees will leave with practical insights into how connected safety solutions can become a natural extension of a utility's broader AMI and digital transformation strategy.

Reducing water loss isn’t a single technology decision, it’s a journey that requires the right foundation, informed tradeoffs, and lessons learned along the way. Many utilities still rely on customer reports or periodic surveys to identify leakage, making response largely reactive. This session focuses on how utilities are shifting toward a proactive water loss strategy by leveraging network data, analytics, and improved visibility into system behavior. Speakers will discuss how combining distribution system data—such as pressure trends, asset age, material, and failure history—enables earlier identification of emerging issues before they result in surface leaks or main breaks.

The grid is becoming increasingly dynamic and complex, and utilities are at the forefront of this transformation. While some have established smart metering programs, others are embarking on grid edge and distributed intelligence by modernizing meter‑to‑cash and distribution operations. Whether driven by regulatory mandates or enabled by federal funding, building a defensible business case that supports a rate case is critical. This session shares utility perspectives from different stages of Grid Edge Intelligence (GEI) implementation, highlighting how open, interoperable, standards‑based platforms help meet regulatory requirements, prioritize high‑value use cases, operationalize benefits and reduce risk. Attendees will gain practical guidance on translating GEI value—such as improved reliability, decarbonization and customer outcomes—into actionable next steps that justify investment and support execution.

Utilities own thousands of streetlights across their service territories—an everyday asset hiding in plain sight. What if that same infrastructure could close one of the most persistent visibility gaps at the grid edge?

Join this utility leadership panel as we build the case for transforming streetlights into a powerful new layer of grid intelligence. AMI has unlocked tremendous value at the meter, but blind spots remain between the meter and the substation—right where extreme weather, aging infrastructure, and rising reliability expectations are hitting hardest.

Hear directly from utility leaders on how Networked Lighting Controllers (NLCs), deployed as Grid Edge sensors, turn existing streetlights into a real-time source of voltage anomaly detection, early outage indication, hyperlocal weather, and sharper situational awareness. The takeaway: a practical, low-cost path to a more reliable, resilient grid—and smarter, safer cities - built on assets you already own.

See innovation in action at the edge. After a brief overview of Itron’s first edge App-A-Thon—where utility teams leveraged Itron’s distributed intelligence (DI) platform, virtual SDK and curated datasets— A panel of your peers will be describing their experience using Itron’s developer platform and virtual software developer kit (SDK). Hear firsthand how utility teams used Itron’s platform, in collaboration with Amazon Web Services, to rapidly turn edge data into actionable insights. Discover how Itron’s edge-enabled developer ecosystem makes it possible to design, build and scale new applications that drive smarter, more reliable operations.

Gas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing conHear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.

Fault prevention is at the heart of Advanced Grid Reliability—shifting utilities from reactive response to predictive maintenance. This session explores how high‑resolution half‑cycle voltage and current waveforms captured by 32 kHz and 4 kHz sensors enable early detection of fault precursors across overhead, underground and low‑voltage assets. Attendees will learn what’s new compared to traditional practices, the role of power quality in corrective maintenance and the operational path to preventative maintenance. The session also highlights wildfire POC results, showcasing how predictive fault detection reduces unplanned outages, improves SAIDI/SAIFI, rebalances TOTEX and helps utilities avoid outages before they occur.

Deploying AMI is only the beginning. The real value comes from how utilities use the technology to improve operations, enhance customer service, and drive measurable business outcomes.

Join Gainesville Regional Utilities (GRU) as they share their modernization journey following the deployment of a unified AMI platform across electric, water, and gas operations. Learn how the utility navigated implementation challenges, streamlined business processes, and transformed AMI data into actionable insights across the organization.

The session will explore key lessons learned, operational and organizational changes required to maximize value, and the measurable benefits achieved in areas such as efficiency, customer engagement, system visibility, and financial performance. Attendees will also hear how GRU is leveraging its AMI investment as a foundation for future innovation and smarter utility operations.

Whether you're planning an AMI deployment, in the middle of an implementation, or looking to maximize the value of an existing system, this session will provide practical insights from a utility that is turning modernization goals into measurable results.

Puerto Rico's grid transformation is creating more than a modern AMI network. It's unlocking actionable intelligence across the distribution system. Join LUMA to learn how it is leveraging Itron's Advanced Grid Reliability and Customer Experience solutions to gain greater visibility into grid conditions, proactively address operational challenges, improve reliability, and enhance the customer experience. Hear lessons learned from one of the industry's largest grid modernization initiatives and discover how LUMA is turning grid-edge data into smarter operations, stronger grid performance, and measurable business value. 

Utilities are uncovering hidden revenue loss and improving safety by transforming how they detect, investigate and resolve non‑technical losses. In this customer-led session, hear real-world use cases regarding how utilities use Itron’s Revenue Assurance solution to proactively identify meter tampering, theft, inactive meter consumption and billing inaccuracies across residential and C&I accounts. Attendees will hear how advanced analytics and workflow-driven investigations help prioritize high‑value cases, reduce false positives, improve field efficiency and recover lost revenue—delivering measurable financial and operational results while strengthening system and public safety.

Grid awareness is foundational to advanced grid reliability—enabling faster detection, smarter control and more resilient operations. This session highlights progress in grid awareness through transformer‑level distributed intelligence (DI), advanced monitoring and enhanced location awareness. Tampa Electric shares how it is operationalizing grid awareness by integrating transformer monitoring and high‑resolution data into daily workflows, improving Volt/VAR optimization, power factor correction and control room response. Attendees will learn how real‑time visibility across feeders and transformers supports forecasting, scenario planning and seamless ADMS integration—reducing asset risk while strengthening reliability and resilience across the distribution system.

Itron’s Grid Edge Intelligence portfolio is a comprehensive, integrated, end‑to‑end suite of solutions that unlocks the power of data across a utility’s service territory—from the grid edge and neighborhood transformer to the substation. Learn how our grid edge intelligence–based platform supports utilities’ decarbonization, reliability, sustainability and customer experience goals through interoperable, standards‑based, pre‑integrated solutions that build on existing AMI infrastructure to deliver real‑time visibility and distribution load management.

Utility priorities are changing. As resiliency, grid modernization and operational efficiency take center stage, utilities are looking for new ways to gain visibility into parts of the distribution network that traditional grid assets can't see. In this session, discover how Itron's Grid Edge Lighting solution transforms streetlight infrastructure into a strategic source of grid intelligence. Learn how Networked Lighting Controllers (NLCs) can provide metrology, outage insights, location awareness, environmental sensing, and AMI network expansion—all while continuing to support lighting operations. Explore how utilities, municipalities and cooperatives are leveraging existing lighting infrastructure to improve grid visibility, strengthen resiliency and unlock additional value from their AMI investments. Specific use cases discussed will include outage monitoring, grid weatherization hardening, etc.

Utilities are under increasing pressure to restore outages faster and with greater accuracy, yet many outage workflows still rely primarily on predictive models. This session presents a real‑world example from Powder River Energy Corporation (PRECorp), which operationalized Itron AMI data to improve outage detection, verification, and situational awareness.

By leveraging targeted AMI meter pings and power quality reads alongside OMS and GIS data, PRECorp can quickly confirm impacted customers, identify mislocated outage predictions, detect single‑phase outages, and validate restoration progress in near real time. Attendees will gain practical insight into how AMI data can be applied today—without replacing existing OMS platforms—to reduce uncertainty, improve dispatch decisions, and strengthen outage response outcomes, with lessons learned and paths toward standards‑based OMS integration.

Itron CityEdge brings together intelligent street-lighting capabilities, IoT connectivity, smart devices and sensors, real-time status and control, advanced scheduling, and fault detection. TerraGo operationalizes these CityEdge capabilities—turning connected-lighting data, alarms, and controls into coordinated utility workflows that deliver measurable outcomes.

This session explores how the TerraGo Platform uses full-lifecycle asset management, no-code configuration, customer-specific mobile applications, and integrations with utility systems to enable advanced operational use cases that improve efficiency, lower maintenance costs, enhance customer service, and deliver new services. While most utilities know TerraGo for streetlight installation and maintenance, this session showcases the more advanced solutions TerraGo offers today.

Learn how utilities can extend the value of their connected-device investment by turning intelligence and control into measurable operational outcomes.

Outage awareness is a cornerstone of advanced grid reliability, enabling utilities to detect, diagnose and restore outages faster and with greater confidence. This session explores how edge‑based outage awareness, transformer‑level visibility and Pattern Anomaly Classification improve detection accuracy—including nested outages—and pinpoint fault location and type, even in the presence of aging infrastructure and imperfect GIS data. Attendees will dive into utility progress and technical insights, as well as hear best practices for operationalizing these capabilities to improve outage response, validate restoration, enhance customer notifications, detect energized downed conductors and reduce outage duration.

As smart meters, automated reclosers, distributed energy resources (DERs) and other endpoints push intelligence to the very edge of the power grid, connectivity failure becomes operational failure. Ensuring the continuity of critical telemetry requires a radical shift in how utilities manage field connectivity.

Join this session to see how Verizon is developing advanced IoT capabilities—eSIM, 5G Slicing, and Direct-to-Device Satellite (NTN)—into a unified grid defense strategy. We will break down how to design for continuous, prioritized network access for life-safety and control systems, how hybrid terrestrial-satellite fallbacks eliminate coverage dead zones, and how managed eUICC profiles safeguard asset lifecycle management. Turn your utility endpoint architecture into a resilient, future-proof asset built for the next generation of power delivery.

AMI 2.0 has matured into a deployable platform, enabling utilities to move beyond pilots and incremental upgrades. As utilities enter new investment cycles, a key question is when replacing an existing meter fleet delivers sufficient customer, operational, and grid value to justify the cost.

This session presents a practical benefit‑cost framework for evaluating the timing and phasing of an AMI 2.0 transition, incorporating asset life, benefit realization, operational constraints, regulatory alignment, and grid modernization goals. It demonstrates how enhanced data, visibility, and platform extensibility translate into measurable utility value and support defensible investment decisions.