Learn about Itron's Damage Prevention solution for utility 811 ticket and intervention management, including machine-learning powered risk prioritization which reduces infrastructure damages without any additional resources.

For many gas and electric utilities, the transition from a completed design to actual field construction is still trapped in a world of clipboards, paper forms, and manual data entry. This disconnect creates blind spots, delays project closeouts, and introduces compliance risks. Updating systems of record with accurate asset and other construction data can take months and, in some cases, years. That also compromises the heavy investment electric utilities have put into operational systems like ADMS, which require accurate, timely data to run effectively. Digital Construction Management (DCM) bridges this gap, establishing a single, real-time digital platform that connects field crews with the back office to automatically capture high-accuracy asset data, scan barcodes, and track progress as it happens.

In this session, we will break down the foundational value proposition of DCM—why it is becoming an industry standard and how it fundamentally transforms utility infrastructure delivery.

To ground these concepts, this session will feature real-world utility case studies highlighting the digital transformation journey across both gas and electric operations. Attendees will see how utilities initially adopt DCM to modernize construction workflows—replacing paper processes with real-time data to streamline asset documentation and accelerate project closeouts.

Explore Itron's new Emergency Preparedness & Response solution, empowering utilities to predict storm impacts, rapidly acquire and deploy mutual aid and contractor crews, and manage the entire storm response cycle. This solution provides unparalleled operational visibility and control to utilities during their darkest days, and powers rapid recovery, reconciliation, and reimbursement.

When storm restoration costs go to FERC or FEMA for reimbursement, the quality of the backup documentation determines whether that cost recovery holds up — or gets disallowed. 

For many IOUs and Co-ops, invoice support is still assembled after the fact: stitched together from spreadsheets, paper timesheets, and disconnected systems, with gaps and inconsistencies that create real financial exposure during audit.This session looks at how automating the invoicing process closes that gap. 

Attendees will come away with a practical understanding of where regulator risk typically creeps into the invoicing process — and how automation, grounded in a single continuous data set, removes it.

Speaker: Kristie Allen, Itron

As utilities continue to invest in better platforms, data, and tools, the pace of technology adoption can sometimes outpace how those tools are used in real operations. 

This session, led by Jordan Blake of CenterPoint, will explore lessons learned from integrating Storm Manager and other systems into operational response workflows, including where implementation has been more challenging than expected. 

Attendees will hear what it takes to make technology effective when it matters most: clear structure, trained and confident teams, trusted data, and systems that support what is happening on the ground. 

The discussion will focus on a simple but critical measure of success: whether the tools and processes improve the response for the people doing the work.

Speaker: Jordan Blake, CenterPoint

As CenterPoint advances its goal of building the most resilient coastal grid in the nation, growth continues to create both opportunities and challenges. 

This presentation explores how lessons learned through technology adoption, stakeholder engagement, training, and exercises have shaped a deliberate path toward operational standardization and increased organizational readiness.

Speakers: Jeff Blizzard | Kristina Honzell, CenterPoint

The CenterPoint team will give us a special behind-the-scenes visit of their Emergency Operations Center at the CenterPoint Energy Tower in downtown Houston.

This exclusive tour will provide a firsthand look at how CenterPoint Energy prepares for, manages, and responds to major incidents and severe weather events.

Guests will have the opportunity to tour their Emergency Operations Center, hear directly from members of the EP&R team, and see demonstrations of several technologies that support situational awareness, decision making, and resource coordination during emergency response operations.

Attendees will learn about the evolution of the CenterPoint response program, the challenges they've worked to overcome, and how technology, partnerships, and operational experience come together to support their mission of serving customers when they need it most.

Transportation will be coordinated by Itron team on-site.

Callout systems have been a fixture of utility storm response for over decades — yet many utilities are still relying on technology that hasn't meaningfully evolved since it was first introduced. Legacy platforms are difficult to use, require years of specialized administrator knowledge to operate, and lock customers into costly, vendor-driven configuration cycles just to keep pace with changing union agreements and business rules.

Itron Callout was built to change that. In this session, we'll explore how we're reimagining the callout experience with a modern, intuitive interface that reduces training time and   administrator risk. 

We'll discuss how self-service configuration puts control back in the hands of utilities, reducing dependency on the vendor and lowering total cost of ownership, and how continuous product investment ensures Callout keeps evolving alongside your operations rather than sitting still. 

Attendees will leave with a clear picture of what "modern" should mean for callout technology — and why the right long-term partner matters as much as the feature set itself.

Speaker: Manasa Damera, Itron

We'll take a little walk over to where our Itron's own Todd Leclerc will take us through a high-level of the Itron Worker Safety solution and see how it helps keep your peers (and colleagues) safe, by digitizing field safety workflows and   protecting crews by surfacing hazards, identifying controls, and building workforce knowledge and resilience.

     

Speakers: Antione Jones, Quanta | Kaylea Smith, Holland Power | Jason Szelest, Itron

Emergency Preparedness & Response (EP&R) follows a four-stage lifecycle: Teams predict the storm, plan for it, respond to it, and then analyze, review and improve. 

Today, Storm Impact covers prediction and Storm Manager covers response. Planning is still manual and post-event analysis is only partly supported.

This presentation shows how our proposed initiatives close those gaps and answer the three asks we hear from our customers: connect the dots end-to-end, deliver intelligent data insights, and give users flexibility to extend.

Join members of the Itron EP&R product and leadership team as they provide an update on new features as well as the product roadmap for 2027 and beyond.

Speaker: Manasa Damera, Itron

We'll wrap up our first Inspire event with a recap of discussions, actions, next steps and how we continue to build this community moving forward.

Speaker: Jason Szelest, Itron

No two storm forecasts are certain, and the difference between one modeled track or intensity and another can mean a completely different resourcing plan. Utilities need more than a single static prediction — they need the ability to ask "what if" and see how the answer changes.

This session explores the value of Itron's Hurricane Impact Prediction (HIP) and Winter Impact Prediction (WIP) capabilities within Storm Impact. Both models forecast customer outages, work orders, and asset damage in advance of a storm — but their real power comes from scenario flexibility. Clients can adjust projected storm tracks and intensities within the tool itself, instantly seeing how those changes shift predicted impacts to their specific customers and assets. Rather than planning against one forecast, teams can stress-test multiple plausible scenarios and build a mobilization plan that holds up across the range of ways a storm could actually develop.

Attendees will see how this scenario-based approach to hurricane and winter storm prediction turns forecasting uncertainty into an advantage — helping utilities right-size crews, optimize staging locations, and prepare stakeholders with a clearer range of possible outcomes before the storm ever makes landfall.

Steven Quiring, Itron

Join us as we kick of Inspire 2026 with a quick welcome and introductions. 

During a major storm event, crew information changes by the hour — who's activated, where they're staged, who's leading each crew, how to reach them. 

When that data lives in one system and dispatching happens in another, utilities are left re-keying information manually, working from stale crew rosters, or tracking down phone numbers in the middle of an active restoration.

This session explores how Itron Storm Manager solves that problem through direct API integration with your Outage Management System. As Storm Manager acts as the master record for every internal and external crew in an event, it pushes crew sheet IDs, crew lead and supervisor names, and contact information to the OMS in real time — so dispatchers are always working from a current, accurate roster without manual intervention. The integration works both ways: Storm Manager can also pull work package assignments and crew arrival/completion times back from the OMS, giving crews visibility into their assigned work and automatically populating accurate time-on-task data for the timesheet.

Attendees will see how connecting these two systems in real time eliminates re-keying, reduces dispatch errors, and keeps crew data consistent from activation through work completion.

Speaker: Jason Szelest, Itron

Join Exelon's Mark Musser and explore their evolution toward an Energy-Based Safety approach and the lessons they learned along the way.

This session will examine how Exelon's rollout of Energy-Based Observations started as a tool to capture richer hazard data — but it became the catalyst for a broader shift in how field teams think about safety culture. 

That shift is now shaping Exelon's next move: consolidating EBOs, JSBQA, and BBOs into a single field EHS interface, so crews work from one unified view instead of three disconnected tools. It's a case study in how a single workflow win, done right, can become the foundation for an entire platform rethink.

Speaker: Mark Musser, Exelon

Join National Grid to learn how about their journey with field safety technology ,and how it is enabling front-line supervisors to play a more active role in the safety process.

This session will showcase how digital tools support a better job brief, improve coaching, real-time guidance, and enhanced oversight before, during, and after work execution—all working together to help strengthen safety culture, improve accountability, and reduce operational risk.

Speaker: Jerry Convery, National Grid

Join members of the Worker Safety Customer Advisory Board for an invite-only working session with our leadership and product team. 

We’ll recap how your 2025 input shaped the roadmap, review live prototypes of key initiatives in active discovery, and gather your direct feedback to guide what we build next.

Speakers: Brad Jacobs | Jon Kremer | Jay Agrawal | Alex Munro | Marc Baskin, Itron

We'll wrap Day 1 with a recap of the day's sessions, and a preview of what to expect on Day 2.

Speaker: Brad Jacobs, Itron