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Achieving Predictable Performance by Combining Cellular QoS with Traffic Orchestration for AMI 2.0
View DetailsAdvanced Metering Infrastructure (AMI 2.0) brings together a growing set of use cases, including meter reading, firmware management, distributed intelligence (DI), and grid operations, each with different performance and service level expectations. Cellular networks and AMI 2.0 headends provide a rich set of Quality of Service (QoS) and traffic management capabilities that enable traffic differentiation and prioritization. These mechanisms form an important foundation for supporting AMI 2.0 communications at scale, and understanding how to apply them effectively is a key part of designing networks that deliver predictable behavior across diverse utility applications. This session presents an architectural view of how cellular QoS and application layer traffic orchestration can be used together to make efficient use of network resources while meeting the service level requirements of AMI 2.0 use cases
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Automating Report Control and Metering Exception Management in MV-90 xi
View DetailsManaging large volumes of data and identifying metering issues efficiently can be challenging. In this session, learn how Wabash Valley Power Alliance uses custom queries and automation techniques within MV-90 xi to streamline routine processes and quickly identify exceptions that require attention.
Topics include:
Report Control Automation
- Sorting and evaluating TO_SUM files by status
- Automatically identifying reports eligible for deletion
- Highlighting exception statuses (RE) that require investigation and follow-up
Metering Issue Reporting
- Identifying meters that are not responding or reading properly
- Monitoring meters that exceed time tolerance thresholds
- Tracking recurring meter communication issues using exception counters to identify chronic problem locations
Attendees will gain insight into the queries, logic, and processes used to build these solutions, providing practical ideas that can be adapted to their own MV-90 xi environments.
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Benefits of the Intelis Gas Meter Panel Discussion
View DetailsJoin representatives from three utilities that have implemented the Intelis Gas Meter and learn about the benefits of upgrading.
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Beyond the Meter: Extending AMI Infrastructure into Connected Safety
View DetailsUtilities have invested heavily in communications networks to support metering and grid operations. But what if that same infrastructure could deliver value beyond the meter?
Join industry experts as they explore how AMI communications networks are being leveraged to support connected safety applications that help protect workers, improve situational awareness, and strengthen operational response. Through real-world examples and deployment insights, attendees will learn how utilities can extend the value of existing network investments to support lone worker monitoring, emergency response, field visibility, and other critical safety initiatives.
This session will examine the technology, business considerations, and lessons learned involved in expanding AMI infrastructure beyond traditional metering use cases, while demonstrating how utilities can improve safety outcomes, enhance operational efficiency, and maximize the return on their communications investments.
Attendees will leave with practical insights into how connected safety solutions can become a natural extension of a utility's broader AMI and digital transformation strategy.
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Building an Interoperable Grid Edge: The Role of Emerging Standards
View DetailsThe future of the grid edge won't be defined by a single technology, vendor, or standard, but by how effectively the industry works together to make them interoperable.
Join representatives from GEISA, OMA, and Itron for a discussion on the evolving standards landscape and the collaboration required to advance grid edge interoperability. Explore how industry initiatives are working together to address utility needs, where progress is being made, and what challenges remain.
Learn how emerging standards can support scalable grid edge solutions, why cooperation across standards organizations is essential, and what utilities should consider as they plan for the next generation of grid modernization efforts.
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Building the Business Case for Gas Edge
View DetailsJoin utility leaders from Southwest Gas, Peoples Gas, and Spire for an interactive panel discussion on how utilities are evaluating, prioritizing, and justifying investments in Gas Edge technologies. Hear firsthand perspectives on connecting safety, operational efficiency, methane management, and gas system modernization to measurable business outcomes.
Panelists will share lessons learned, challenges encountered, and strategies for gaining stakeholder support, securing funding, and demonstrating long-term value. Learn how leading utilities are positioning Gas Edge investments to reduce risk, improve operational performance, and support evolving regulatory, infrastructure, and customer expectations.
Attendees will leave with practical insights and real-world examples to help strengthen the business case for Gas Edge initiatives within their own organizations.
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Building the Business Case for Intelligent Connectivity
View DetailsThe network is no longer just infrastructure—it’s the foundation for everything utilities do next. Itron’s Intelligent Connectivity vision brings together multi-transport networks, a unified headend, and distributed intelligence into a single, scalable platform. Discover how utilities are moving beyond siloed systems to enable greater resilience, flexibility, and control—supporting AMI, grid edge innovation, and the demands of a rapidly evolving energy ecosystem. -
Building the Business Case for Smart Water Solutions
View DetailsJoin a panel of utility leaders as they discuss how they built support for smart water investments within their organizations. This interactive discussion will explore how utilities are defining value, prioritizing investments, navigating funding and risk, and gaining stakeholder buy-in.
Panelists will share candid lessons learned, including what worked, what didn't, and how they connected operational benefits such as water loss reduction, improved asset visibility, operational efficiency, and customer engagement to a compelling and fundable business strategy.
Attendees will leave with practical insights and real-world examples to help strengthen the business case for smart water initiatives at their own organizations.
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Building the Case for Streetlights as Grid Edge Lighting: A Utility & Smart City Leadership Panel
View DetailsUtilities own thousands of streetlights across their service territories—an everyday asset hiding in plain sight. What if that same infrastructure could close one of the most persistent visibility gaps at the grid edge?
Join this utility leadership panel as we build the case for transforming streetlights into a powerful new layer of grid intelligence. AMI has unlocked tremendous value at the meter, but blind spots remain between the meter and the substation—right where extreme weather, aging infrastructure, and rising reliability expectations are hitting hardest.
Hear directly from utility leaders on how Networked Lighting Controllers (NLCs), deployed as Grid Edge sensors, turn existing streetlights into a real-time source of voltage anomaly detection, early outage indication, hyperlocal weather, and sharper situational awareness. The takeaway: a practical, low-cost path to a more reliable, resilient grid—and smarter, safer cities - built on assets you already own.
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Customer Insight Roundtables - Session 2
View DetailsWe've made significant investments across our products, services, and customer experience to make it easier to partner with Itron. Now we want to hear from you. These focused discussions are designed to gather candid customer feedback on what's working better, where you’re still feeling friction, and what improvements would create the greatest value for your organization over the next few years. Join these sessions at Inspire to help us shape what’s next.
Topics:
· Customer Success
· Supply chain and hardware product quality
· Electric AMI Refresh Enablement
· Grid Edge Business Value
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Delivering UIQ AMI in Parallel with a Major CIS Transformation: Eversource’s Strategy
View DetailsDelivering a UIQ AMI Head‑End System is complex under any conditions—but doing so alongside a major SAP S/4HANA CIS upgrade significantly heightens integration and delivery risk. Eversource is addressing this challenge by implementing a greenfield UIQ AMI integration framework designed to remain stable, scalable, and secure despite overlapping timelines, shared resources, and regulatory constraints.
This session highlights how Eversource advanced UIQ AMI integration blueprinting, design, and data governance while CIS SMEs remained focused on CIS delivery. Attendees will learn practical strategies such as reusable integration patterns, phased rollout of high‑risk interfaces, and early cross‑system dependency alignment. Eversource will also share lessons learned and early outcomes, including improved data quality, reduced manual workarounds, and more predictable delivery of UIQ AMI integration milestones.
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Evaluating Cat-M1, RedCap and eRedCap for AMI 2.0
View DetailsNot all cellular paths to AMI 2.0 are created equal—and choosing wrong can limit performance for years. This session cuts through the hype to compare Cat‑M1, RedCap, and eRedCap in real utility environments. Explore how each option impacts capacity, latency, device complexity, and long-term evolution, and gain a practical framework for selecting the right technology to support Grid Edge Intelligence and future-ready network growth. -
FCS/Itron Mobile Product Update
View DetailsThis is session includes an overview of what is new in the Field Collection System (FCS) and Itron Mobile for FCS. This session will benefit all attendees who currently use FCS or are interested in learning more about Itron Mobile for FCS.
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Field Tools and FDM Product Update
View DetailsField Tools and FDM Tools are used to setup, program, and validate the installation of Itron gas and water ERTs and electricity meters. This session will cover key features, recent enhancements, new endpoint and meter support, and upcoming development. Join us to learn more about Field Tools latest updates.
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Fixed Network Migration Strategies
View DetailsItron recently announced the ChoiceConnect Fixed Network End of Support timeline. With many years of support remaining, now is the time to begin planning your migration to the next generation of AMI solution. Join us as we discuss the migration paths forward for Water, Gas, and Electric utilities so that you can determine the strategy and timeline that works for you.
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From AMI Deployment to Measurable Results: GRU's Modernization Journey
View DetailsDeploying AMI is only the beginning. The real value comes from how utilities use the technology to improve operations, enhance customer service, and drive measurable business outcomes.
Join Gainesville Regional Utilities (GRU) as they share their modernization journey following the deployment of a unified AMI platform across electric, water, and gas operations. Learn how the utility navigated implementation challenges, streamlined business processes, and transformed AMI data into actionable insights across the organization.
The session will explore key lessons learned, operational and organizational changes required to maximize value, and the measurable benefits achieved in areas such as efficiency, customer engagement, system visibility, and financial performance. Attendees will also hear how GRU is leveraging its AMI investment as a foundation for future innovation and smarter utility operations.
Whether you're planning an AMI deployment, in the middle of an implementation, or looking to maximize the value of an existing system, this session will provide practical insights from a utility that is turning modernization goals into measurable results.
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From PoC to the Path Forward: Southwest Gas’ SBAP Demo and Hybrid AMI Planning
View DetailsWhat does it take to move from a promising AMI proof of concept to a practical deployment strategy?
Join Southwest Gas as they share their journey from an SBAP demonstration project to evaluating a scalable hybrid AMI approach. This session will explore how the utility assessed technology performance, validated business value, and translated pilot results into a long-term modernization strategy.
Attendees will gain insight into the lessons learned during field testing, key deployment considerations, and the tradeoffs involved in balancing network coverage, operational requirements, customer needs, and future scalability. The discussion will also highlight how Southwest Gas is using real-world data and experience to shape its path forward, improve system visibility, increase operational efficiency, and build a flexible foundation for the next generation of gas operations.
Whether you're just beginning to evaluate AMI or planning your next phase of deployment, this session offers practical guidance on turning pilot programs into actionable modernization plans.
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Gas Edge Portfolio Overview
View DetailsJoin us to explore how Itron’s Gas Edge portfolio redefines safety, operations, and modernization—transforming the gas network into a smarter, more responsive system. Learn how advanced sensing, analytics, and connectivity enable earlier risk detection, improved visibility, and more efficient response—while creating a scalable foundation for long-term infrastructure transformation and regulatory alignment.
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Big Picture Session: Modernize, Don’t Just Replace: Unlocking Grid Edge Value
View DetailsAdvanced Metering Infrastructure (AMI) is widely deployed, but much of its value remains untapped beyond billing and outage detection as utilities face refresh and replacement decisions. During this Big Picture Session, a panel of leading utilities and industry experts will explore how utilities can unlock additional value from existing AMI investments.
Attendees will leave with practical insights into de-risking AMI modernization decisions, prioritizing high-value applications and turning AMI data into actionable outcomes.
Moderated by Matt Wakefield.
Sponsored by Microsoft
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Big Picture Session: Resiliency Solutions: Planning Smarter, Responding Faster and Operating Safer
View DetailsJoin us for a Big Picture Session as we introduce Itron’s newest product business unit, Resiliency Solutions, featuring the recent additions of Urbint and Locusview. This session will provide an overview of how Itron’s Resiliency Solutions—including Worker Safety, Damage Prevention, Emergency Preparedness & Response, and Digital Construction Management—enhance utility resilience and operational efficiency.
The session will conclude with a dynamic panel discussion featuring representatives from two leading utilities who will share firsthand experiences using these solutions in the field.
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Monday General Session
View DetailsJoin us as Itron CEO Tom Deitrich explores how utilities are turning intelligence into measurable outcomes. Through real-world customer examples, including a conversation with Mike Delaney of PG&E, Tom will highlight how utilities are improving reliability, strengthening resilience, optimizing capacity and enhancing affordability.
Then, Ed De Varona of host utility CenterPoint Energy will share his perspectives on navigating growth, modernization and rising customer expectations.
Finally, Marina Donovan will welcome utility leaders to the stage for a discussion of Itron’s latest 2026 Resourcefulness Report, introduced at Inspire.
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Tuesday General Session
View DetailsExtreme weather is no longer a distant possibility—it is a reality.
In this year alone, the sheer scale and intensity of events around the world have shown how quickly conditions can escalate, disrupting communities, infrastructure and essential services. Flooded substations, overheated transformers, disrupted water supplies and cascading service interruptions are becoming harder to predict—and harder to contain.
Join Sunny Wescott, Executive Director of GEOINT ISAC and veteran Chief Meteorologist, for a compelling look at emerging threats—and how utilities can move beyond recovery planning to make smarter, more resilient decisions about their assets, systems and investments.
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Women Who Inspire Session
View DetailsJoin us for an afternoon tea social and a session on Tuesday, Oct. 20 from 3:15 p.m. to 4:30 p.m. Hear from a diverse panel of female leaders, as they share their unique journeys within their organizations, offering insights on navigating industry changes, work-life balance, embracing innovation, mentorship and much more.
Whether you’re male or female, an established leader or an emerging professional, this session will energize and equip you with practical ideas to foster female leadership in our industry. It’s also a wonderful chance to connect with colleagues and expand your network in a fun, supportive setting.
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Automating Report Control and Metering Exception Management in MV-90 xi
View DetailsManaging large volumes of data and identifying metering issues efficiently can be challenging. In this session, learn how Wabash Valley Power Alliance uses custom queries and automation techniques within MV-90 xi to streamline routine processes and quickly identify exceptions that require attention.
Topics include:
Report Control Automation
- Sorting and evaluating TO_SUM files by status
- Automatically identifying reports eligible for deletion
- Highlighting exception statuses (RE) that require investigation and follow-up
Metering Issue Reporting
- Identifying meters that are not responding or reading properly
- Monitoring meters that exceed time tolerance thresholds
- Tracking recurring meter communication issues using exception counters to identify chronic problem locations
Attendees will gain insight into the queries, logic, and processes used to build these solutions, providing practical ideas that can be adapted to their own MV-90 xi environments.
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MV-90 xi and Billing Automation
View DetailsElectricities of North Carolina are currently using an Excel macro to automate the process of combining PDF files and distributing customer bills via email. Join us to see how this functionality works and the efficiencies it provides.
In addition, they will share other automation processes that they are leveraging within MV-90 xi to streamline operations and reduce manual effort.
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MV-90 xi, MV-WEB, and MV-PBS: Business Reporting Techniques
View DetailsAs utilities strive for greater visibility, efficiency, and transparency, robust data reporting is no longer optional—it’s essential. This session explores how Central Iowa Power Cooperative (CIPCO) has leveraged Itron platforms: MV-90, MV-Web, and MV-PBS -combined with tools like Microsoft Power BI and Crystal Reports, to deliver actionable insights and self-service reporting both internally and for cooperative members.
Attendees will see live demonstrations of interactive dashboards, custom views, and advanced reporting techniques that turn raw metering data into meaningful intelligence. Learn how CIPCO connects data across systems, blends queries for performance, and designs reports that support billing, operational analytics, and decision-making.
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Benefits of the Intelis Gas Meter Panel Discussion
View DetailsJoin representatives from three utilities that have implemented the Intelis Gas Meter and learn about the benefits of upgrading.
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FCS/Itron Mobile Product Update
View DetailsThis is session includes an overview of what is new in the Field Collection System (FCS) and Itron Mobile for FCS. This session will benefit all attendees who currently use FCS or are interested in learning more about Itron Mobile for FCS.
-
Field Tools and FDM Product Update
View DetailsField Tools and FDM Tools are used to setup, program, and validate the installation of Itron gas and water ERTs and electricity meters. This session will cover key features, recent enhancements, new endpoint and meter support, and upcoming development. Join us to learn more about Field Tools latest updates.
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Fixed Network Migration Strategies
View DetailsItron recently announced the ChoiceConnect Fixed Network End of Support timeline. With many years of support remaining, now is the time to begin planning your migration to the next generation of AMI solution. Join us as we discuss the migration paths forward for Water, Gas, and Electric utilities so that you can determine the strategy and timeline that works for you.
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Introduction to Field Tools Management Studio
View DetailsLearn about the new product replacing FDM Tools server client. Field Tools Management Studio builds on the legacy of FDM Tools using a whole new interface, improvements and new features. Come to this session to see it in action.
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Lessons learned: Electric Meter Deployment
View DetailsJoin Maritime Electric to learn about their smart meter deployment. Lessons learned include optimizing the planning process, correcting electrical issues, not billing on all phases, flipped meters, and implementing unique testing methods. Don't forget the communication network - getting the equipment into the field is no small feat!
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Mobile Hardware Update
View DetailsWith more than 40 years of experience building leading meter-reading and field-deployment solutions, Itron understands the challenges facing your meter-reading and maintenance workforce. This session will present the newest offering of mobile radios and handheld devices supported by Itron. You will also hear an update on Mobile Collector family of drive-by radios, along with the many hardware computing choices available for your meter data collection and meter deployment.
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Planning your migration from FCS/MVRS to Temetra
View DetailsTemetra is Itron's latest mobile data collection solution. Temetra is cloud-based and in addition to this new architecture, it brings a variety of new features not available in earlier generation systems. In this session Itron will review the key topics to consider when migrating from FCS to Temetra to help you prepare for your future migration.
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Standardizing Hot Meter Response for Safety & Reliability
View DetailsVersant Power engineered a standardized HOP aligned workflow for AMI hot meter alarms by partnering with frontline workers, analyzing system conditions rather than individual actions, and establishing consistent response and learning practices that strengthen safety and operational reliability.
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Temetra Customer Experience
View DetailsHundreds of utilities in North America are now using Temetra, Itron's latest generation mobile data collection solution and data repository. In this session, a utility who recently moved to Temetra will talk about their experience, the lessons learned, and the benefits they are experiencing with this powerful, cloud-based solution.
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Temetra Mobile Product Update & Hands-On Demo
View DetailsSmartphones and tablets have revolutionized mobile computing. Itron is doing the same for mobile meter data collection. Attendees to this session will have the opportunity to test drive Temetra Mobile, our latest product for mobile utility employees. You will load the app and meters on your smartphone and experience how this solution can optimize and enhance field operations at your company.
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Temetra Product Overview
View DetailsTemetra is Itron's latest cloud-based mobile meter data collection solution. Join us to see how Temetra allows electric, gas, and water utilities efficiently dispatch routes and collect reads, while also delivering powerful new functionality in the form of long-term data storage, advanced search features, and analytics capabilities.
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Achieving Predictable Performance by Combining Cellular QoS with Traffic Orchestration for AMI 2.0
View DetailsAdvanced Metering Infrastructure (AMI 2.0) brings together a growing set of use cases, including meter reading, firmware management, distributed intelligence (DI), and grid operations, each with different performance and service level expectations. Cellular networks and AMI 2.0 headends provide a rich set of Quality of Service (QoS) and traffic management capabilities that enable traffic differentiation and prioritization. These mechanisms form an important foundation for supporting AMI 2.0 communications at scale, and understanding how to apply them effectively is a key part of designing networks that deliver predictable behavior across diverse utility applications. This session presents an architectural view of how cellular QoS and application layer traffic orchestration can be used together to make efficient use of network resources while meeting the service level requirements of AMI 2.0 use cases
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Beyond the Meter: Extending AMI Infrastructure into Connected Safety
View DetailsUtilities have invested heavily in communications networks to support metering and grid operations. But what if that same infrastructure could deliver value beyond the meter?
Join industry experts as they explore how AMI communications networks are being leveraged to support connected safety applications that help protect workers, improve situational awareness, and strengthen operational response. Through real-world examples and deployment insights, attendees will learn how utilities can extend the value of existing network investments to support lone worker monitoring, emergency response, field visibility, and other critical safety initiatives.
This session will examine the technology, business considerations, and lessons learned involved in expanding AMI infrastructure beyond traditional metering use cases, while demonstrating how utilities can improve safety outcomes, enhance operational efficiency, and maximize the return on their communications investments.
Attendees will leave with practical insights into how connected safety solutions can become a natural extension of a utility's broader AMI and digital transformation strategy.
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Building an Interoperable Grid Edge: The Role of Emerging Standards
View DetailsThe future of the grid edge won't be defined by a single technology, vendor, or standard, but by how effectively the industry works together to make them interoperable.
Join representatives from GEISA, OMA, and Itron for a discussion on the evolving standards landscape and the collaboration required to advance grid edge interoperability. Explore how industry initiatives are working together to address utility needs, where progress is being made, and what challenges remain.
Learn how emerging standards can support scalable grid edge solutions, why cooperation across standards organizations is essential, and what utilities should consider as they plan for the next generation of grid modernization efforts.
-
Building the Business Case for Gas Edge
View DetailsJoin utility leaders from Southwest Gas, Peoples Gas, and Spire for an interactive panel discussion on how utilities are evaluating, prioritizing, and justifying investments in Gas Edge technologies. Hear firsthand perspectives on connecting safety, operational efficiency, methane management, and gas system modernization to measurable business outcomes.
Panelists will share lessons learned, challenges encountered, and strategies for gaining stakeholder support, securing funding, and demonstrating long-term value. Learn how leading utilities are positioning Gas Edge investments to reduce risk, improve operational performance, and support evolving regulatory, infrastructure, and customer expectations.
Attendees will leave with practical insights and real-world examples to help strengthen the business case for Gas Edge initiatives within their own organizations.
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Building the Business Case for Intelligent Connectivity
View DetailsThe network is no longer just infrastructure—it’s the foundation for everything utilities do next. Itron’s Intelligent Connectivity vision brings together multi-transport networks, a unified headend, and distributed intelligence into a single, scalable platform. Discover how utilities are moving beyond siloed systems to enable greater resilience, flexibility, and control—supporting AMI, grid edge innovation, and the demands of a rapidly evolving energy ecosystem. -
Building the Business Case for Smart Water Solutions
View DetailsJoin a panel of utility leaders as they discuss how they built support for smart water investments within their organizations. This interactive discussion will explore how utilities are defining value, prioritizing investments, navigating funding and risk, and gaining stakeholder buy-in.
Panelists will share candid lessons learned, including what worked, what didn't, and how they connected operational benefits such as water loss reduction, improved asset visibility, operational efficiency, and customer engagement to a compelling and fundable business strategy.
Attendees will leave with practical insights and real-world examples to help strengthen the business case for smart water initiatives at their own organizations.
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Building the Case for Streetlights as Grid Edge Lighting: A Utility & Smart City Leadership Panel
View DetailsUtilities own thousands of streetlights across their service territories—an everyday asset hiding in plain sight. What if that same infrastructure could close one of the most persistent visibility gaps at the grid edge?
Join this utility leadership panel as we build the case for transforming streetlights into a powerful new layer of grid intelligence. AMI has unlocked tremendous value at the meter, but blind spots remain between the meter and the substation—right where extreme weather, aging infrastructure, and rising reliability expectations are hitting hardest.
Hear directly from utility leaders on how Networked Lighting Controllers (NLCs), deployed as Grid Edge sensors, turn existing streetlights into a real-time source of voltage anomaly detection, early outage indication, hyperlocal weather, and sharper situational awareness. The takeaway: a practical, low-cost path to a more reliable, resilient grid—and smarter, safer cities - built on assets you already own.
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Delivering UIQ AMI in Parallel with a Major CIS Transformation: Eversource’s Strategy
View DetailsDelivering a UIQ AMI Head‑End System is complex under any conditions—but doing so alongside a major SAP S/4HANA CIS upgrade significantly heightens integration and delivery risk. Eversource is addressing this challenge by implementing a greenfield UIQ AMI integration framework designed to remain stable, scalable, and secure despite overlapping timelines, shared resources, and regulatory constraints.
This session highlights how Eversource advanced UIQ AMI integration blueprinting, design, and data governance while CIS SMEs remained focused on CIS delivery. Attendees will learn practical strategies such as reusable integration patterns, phased rollout of high‑risk interfaces, and early cross‑system dependency alignment. Eversource will also share lessons learned and early outcomes, including improved data quality, reduced manual workarounds, and more predictable delivery of UIQ AMI integration milestones.
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Evaluating Cat-M1, RedCap and eRedCap for AMI 2.0
View DetailsNot all cellular paths to AMI 2.0 are created equal—and choosing wrong can limit performance for years. This session cuts through the hype to compare Cat‑M1, RedCap, and eRedCap in real utility environments. Explore how each option impacts capacity, latency, device complexity, and long-term evolution, and gain a practical framework for selecting the right technology to support Grid Edge Intelligence and future-ready network growth. -
From AMI Deployment to Measurable Results: GRU's Modernization Journey
View DetailsDeploying AMI is only the beginning. The real value comes from how utilities use the technology to improve operations, enhance customer service, and drive measurable business outcomes.
Join Gainesville Regional Utilities (GRU) as they share their modernization journey following the deployment of a unified AMI platform across electric, water, and gas operations. Learn how the utility navigated implementation challenges, streamlined business processes, and transformed AMI data into actionable insights across the organization.
The session will explore key lessons learned, operational and organizational changes required to maximize value, and the measurable benefits achieved in areas such as efficiency, customer engagement, system visibility, and financial performance. Attendees will also hear how GRU is leveraging its AMI investment as a foundation for future innovation and smarter utility operations.
Whether you're planning an AMI deployment, in the middle of an implementation, or looking to maximize the value of an existing system, this session will provide practical insights from a utility that is turning modernization goals into measurable results.
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From PoC to the Path Forward: Southwest Gas’ SBAP Demo and Hybrid AMI Planning
View DetailsWhat does it take to move from a promising AMI proof of concept to a practical deployment strategy?
Join Southwest Gas as they share their journey from an SBAP demonstration project to evaluating a scalable hybrid AMI approach. This session will explore how the utility assessed technology performance, validated business value, and translated pilot results into a long-term modernization strategy.
Attendees will gain insight into the lessons learned during field testing, key deployment considerations, and the tradeoffs involved in balancing network coverage, operational requirements, customer needs, and future scalability. The discussion will also highlight how Southwest Gas is using real-world data and experience to shape its path forward, improve system visibility, increase operational efficiency, and build a flexible foundation for the next generation of gas operations.
Whether you're just beginning to evaluate AMI or planning your next phase of deployment, this session offers practical guidance on turning pilot programs into actionable modernization plans.
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Gas Edge Portfolio Overview
View DetailsJoin us to explore how Itron’s Gas Edge portfolio redefines safety, operations, and modernization—transforming the gas network into a smarter, more responsive system. Learn how advanced sensing, analytics, and connectivity enable earlier risk detection, improved visibility, and more efficient response—while creating a scalable foundation for long-term infrastructure transformation and regulatory alignment. -
Gen5 Riva: Looking Ahead
View DetailsThis session is dedicated to Itron’s Gen5 Riva solutions and products for utility customers. It provides a forum for open, collaborative discussions where customers can share key use cases, address operational challenges, and identify improvements and best practices for the Gen5 Riva endpoint.
These conversations foster peer support across the utility community and offer valuable input that helps guide the evolution of Itron’s future products and solutions.
Key Topics:
- Product Roadmap Update
- Open Discussion
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Grid Edge Lighting Portfolio Overview
View DetailsUtility priorities are changing. As resiliency, grid modernization and operational efficiency take center stage, utilities are looking for new ways to gain visibility into parts of the distribution network that traditional grid assets can't see. In this session, discover how Itron's Grid Edge Lighting solution transforms streetlight infrastructure into a strategic source of grid intelligence. Learn how Networked Lighting Controllers (NLCs) can provide metrology, outage insights, location awareness, environmental sensing, and AMI network expansion—all while continuing to support lighting operations. Explore how utilities, municipalities and cooperatives are leveraging existing lighting infrastructure to improve grid visibility, strengthen resiliency and unlock additional value from their AMI investments. Specific use cases discussed will include outage monitoring, grid weatherization hardening, etc.
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Innovating AMI Connectivity: Deploying Multi-Carrier SIM Solutions to Strengthen your AMI Network
View DetailsConnectivity gaps don’t just slow AMI—they put performance at risk. This session explores how multi‑carrier SIM solutions are enabling utilities like Eversource to build more resilient, scalable AMI networks. By dynamically switching between carriers, utilities can ensure consistent coverage, minimize disruptions, and maintain real-time data flow. Learn how this approach strengthens reliability, supports advanced analytics, and delivers the connectivity foundation required for next-generation AMI and grid operations. -
Itron's Intelligent Connectivity Vision - a Portfolio Overview
View DetailsThe challenge isn’t connectivity—it’s control. It’s one thing to design an AMI network; it’s another to operate it at scale as cellular, distributed intelligence, and new applications are layered in. This session explores how a more unified approach to connectivity, control, and applications is reducing complexity, improving resilience, and making networks far easier to manage and evolve over time. -
Lessons Learned Deploying a Hybrid AMI System in an Urban Environment
View DetailsJoin utility leaders from Fort Wayne City Utilities, DC Water, and Jacobs for a panel discussion on the realities of deploying AMI in complex urban environments. Indoor installations, challenging RF conditions, and hard-to-reach locations can expose the limitations of traditional network designs, making hybrid approaches increasingly important.
Panelists will share firsthand experiences with hybrid AMI deployments that combine fixed-network and cellular communications to improve coverage, reliability, and operational performance. Hear what worked, what didn't, and the lessons learned along the way. The discussion will explore deployment strategies, network design considerations, operational impacts, and how utilities can balance multiple connectivity options to support long-term scalability and success.
Whether you're planning an AMI deployment or looking to optimize an existing network, you'll gain practical insights from organizations that are navigating these challenges in the field today.
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Making Interoperability Real: Open Standards, Meter Choice, and AMI Resilience
View DetailsUtilities face growing pressure to build resilient, flexible AMI systems amid supply chain risk, energy transition demands, and workforce constraints. This session explores how open standards—specifically DLMS/COSEM GCPs—enable real, production ready interoperable and consistent meter to cash operations across multi vendor environments. Attendees will learn how meter choice and diversity reduce risk, avoid vendor lock in, and maximize AMI investments, and how Itron’s vendor agnostic Meter Integration Service turns standards into scalable, real world outcomes.
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Introduction to Itron Damage Prevention
View DetailsLearn about Itron's Damage Prevention solution for utility 811 ticket and intervention management, including machine-learning powered risk prioritization which reduces infrastructure damages without any additional resources.
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Introduction to Itron Digital Construction Management: From Paper to Platform: Demystifying DCM for Gas and Electric Utilities
View DetailsFor many gas and electric utilities, the transition from a completed design to actual field construction is still trapped in a world of clipboards, paper forms, and manual data entry. This disconnect creates blind spots, delays project closeouts, and introduces compliance risks. Updating systems of record with accurate asset and other construction data can take months and, in some cases, years. That also compromises the heavy investment electric utilities have put into operational systems like ADMS, which require accurate, timely data to run effectively. Digital Construction Management (DCM) bridges this gap, establishing a single, real-time digital platform that connects field crews with the back office to automatically capture high-accuracy asset data, scan barcodes, and track progress as it happens.
In this session, we will break down the foundational value proposition of DCM—why it is becoming an industry standard and how it fundamentally transforms utility infrastructure delivery.
To ground these concepts, this session will feature real-world utility case studies highlighting the digital transformation journey across both gas and electric operations. Attendees will see how utilities initially adopt DCM to modernize construction workflows—replacing paper processes with real-time data to streamline asset documentation and accelerate project closeouts.
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Introduction to Itron Emergency Preparedness & Response
View DetailsExplore Itron's new Emergency Preparedness & Response solution, empowering utilities to predict storm impacts, rapidly acquire and deploy mutual aid and contractor crews, and manage the entire storm response cycle. This solution provides unparalleled operational visibility and control to utilities during their darkest days, and powers rapid recovery, reconciliation, and reimbursement.
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STORM RESPONSE Automating Invoicing to Reduce Regulator Risk (Invite Only)
View DetailsWhen storm restoration costs go to FERC or FEMA for reimbursement, the quality of the backup documentation determines whether that cost recovery holds up — or gets disallowed.
For many IOUs and Co-ops, invoice support is still assembled after the fact: stitched together from spreadsheets, paper timesheets, and disconnected systems, with gaps and inconsistencies that create real financial exposure during audit.This session looks at how automating the invoicing process closes that gap.
Attendees will come away with a practical understanding of where regulator risk typically creeps into the invoicing process — and how automation, grounded in a single continuous data set, removes it.
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STORM RESPONSE Case Study: From Platform to Performance: Making Technology Work Where the Work Happens (Invite Only)
View DetailsAs utilities continue to invest in better platforms, data, and tools, the pace of technology adoption can sometimes outpace how those tools are used in real operations.
This session, led by Jordan Blake of CenterPoint, will explore lessons learned from integrating Storm Manager and other systems into operational response workflows, including where implementation has been more challenging than expected.
Attendees will hear what it takes to make technology effective when it matters most: clear structure, trained and confident teams, trusted data, and systems that support what is happening on the ground. The discussion will focus on a simple but critical measure of success: whether the tools and processes improve the response for the people doing the work.
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STORM RESPONSE Case Study: Growth Is Not Linear - Building a Path to Standardization (Invite Only)
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STORM RESPONSE CenterPoint EOC Offsite Experience (Invite Only)
View DetailsThe CenterPoint team will give us a special behind-the-scenes visit of their Emergency Operations Center at the CenterPoint Energy Tower in downtown Houston.
This exclusive tour will provide a firsthand look at how CenterPoint Energy prepares for, manages, and responds to major incidents and severe weather events.
Guests will have the opportunity to tour their Emergency Operations Center, hear directly from members of the EP&R team, and see demonstrations of several technologies that support situational awareness, decision making, and resource coordination during emergency response operations.
Attendees will learn about the evolution of the CenterPoint response program, the challenges they've worked to overcome, and how technology, partnerships, and operational experience come together to support their mission of serving customers when they need it most.
Transportation will be coordinated by Itron team on-site.
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STORM RESPONSE Introduction to Itron Callout - A Modern Solution to an Age Old Problem (Invite Only)
View DetailsCallout systems have been a fixture of utility storm response for over decades — yet many utilities are still relying on technology that hasn't meaningfully evolved since it was first introduced. Legacy platforms are difficult to use, require years of specialized administrator knowledge to operate, and lock customers into costly, vendor-driven configuration cycles just to keep pace with changing union agreements and business rules.
Itron Callout was built to change that. In this session, we'll explore how we're reimagining the callout experience with a modern, intuitive interface that reduces training time and administrator risk.
We'll discuss how self-service configuration puts control back in the hands of utilities, reducing dependency on the vendor and lowering total cost of ownership, and how continuous product investment ensures Callout keeps evolving alongside your operations rather than sitting still.
Attendees will leave with a clear picture of what "modern" should mean for callout technology — and why the right long-term partner matters as much as the feature set itself.
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STORM RESPONSE Introduction to Itron Worker Safety (Invite Only)
View DetailsWe'll take a little walk over to where our Itron's own Todd Leclerc will take us through a high-level of the Itron Worker Safety solution and see how it helps keep your peers (and colleagues) safe, by digitizing field safety workflows and protecting crews by surfacing hazards, identifying controls, and building workforce knowledge and resilience.
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STORM RESPONSE Panel: Industry Trends from the Contractors' Point of View (Invite Only)
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STORM RESPONSE Product Roadmap & What's New (Invite Only)
View DetailsJoin members of the Itron EP&R product and leadership team as they provide an update on new features as well as the product roadmap for 2027 and beyond.
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STORM RESPONSE Recap & Closing (Invite Only)
View DetailsWe'll wrap up our first Inspire event with a recap of discussions, actions, next steps and how we continue to build this community moving forward.
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STORM RESPONSE Storm Impact - Adjusting Storm Tracks and Predictions with HIP and WIP (Invite Only)
View DetailsNo two storm forecasts are certain, and the difference between one modeled track or intensity and another can mean a completely different resourcing plan. Utilities need more than a single static prediction — they need the ability to ask "what if" and see how the answer changes.
This session explores the value of Itron's Hurricane Impact Prediction (HIP) and Winter Impact Prediction (WIP) capabilities within Storm Impact. Both models forecast customer outages, work orders, and asset damage in advance of a storm — but their real power comes from scenario flexibility. Clients can adjust projected storm tracks and intensities within the tool itself, instantly seeing how those changes shift predicted impacts to their specific customers and assets. Rather than planning against one forecast, teams can stress-test multiple plausible scenarios and build a mobilization plan that holds up across the range of ways a storm could actually develop.
Attendees will see how this scenario-based approach to hurricane and winter storm prediction turns forecasting uncertainty into an advantage — helping utilities right-size crews, optimize staging locations, and prepare stakeholders with a clearer range of possible outcomes before the storm ever makes landfall.
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STORM RESPONSE Welcome & Intros (Invite Only)
View DetailsJoin us as we kick of Inspire 2026 with a quick welcome and introductions.
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STORM RESPONSE Working with Work Systems - Getting Crew Data to OMS (Invite Only)
View DetailsDuring a major storm event, crew information changes by the hour — who's activated, where they're staged, who's leading each crew, how to reach them.
When that data lives in one system and dispatching happens in another, utilities are left re-keying information manually, working from stale crew rosters, or tracking down phone numbers in the middle of an active restoration.
This session explores how Itron Storm Manager solves that problem through direct API integration with your Outage Management System. As Storm Manager acts as the master record for every internal and external crew in an event, it pushes crew sheet IDs, crew lead and supervisor names, and contact information to the OMS in real time — so dispatchers are always working from a current, accurate roster without manual intervention. The integration works both ways: Storm Manager can also pull work package assignments and crew arrival/completion times back from the OMS, giving crews visibility into their assigned work and automatically populating accurate time-on-task data for the timesheet.
Attendees will see how connecting these two systems in real time eliminates re-keying, reduces dispatch errors, and keeps crew data consistent from activation through work completion.
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WORKER SAFETY Case Study: Exelon's Journey to Energy-Based Observations, the Impact on Culture and Safety, and Where They're Headed Next (Invite Only)
View DetailsJoin Exelon's Mark Musser and explore their evolution toward an Energy-Based Safety approach and the lessons they learned along the way.
This session will examine how Exelon's rollout of Energy-Based Observations started as a tool to capture richer hazard data — but it became the catalyst for a broader shift in how field teams think about safety culture.
That shift is now shaping Exelon's next move: consolidating EBOs, JSBQA, and BBOs into a single field EHS interface, so crews work from one unified view instead of three disconnected tools. It's a case study in how a single workflow win, done right, can become the foundation for an entire platform rethink.
Speaker: Mark Musser, Exelon
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WORKER SAFETY Case Study: National Grid's Journey with the Job Safety Briefing, and How Technology Is Helping Supervisors Coach Before, During, and After the Work (Invite Only)
View DetailsJoin National Grid to learn how about their journey with field safety technology ,and how it is enabling front-line supervisors to play a more active role in the safety process.
This session will showcase how digital tools support a better job brief, improve coaching, real-time guidance, and enhanced oversight before, during, and after work execution—all working together to help strengthen safety culture, improve accountability, and reduce operational risk.
Speaker: Jerry Convery, National Grid
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WORKER SAFETY Customer Innovation Labs: Shaping the Future of Utility Safety & Operations (Invite Only)
View DetailsJoin members of the Worker Safety Customer Advisory Board for an invite-only working session with our leadership and product team.
We’ll recap how your 2025 input shaped the roadmap, review live prototypes of key initiatives in active discovery, and gather your direct feedback to guide what we build next.
Speakers: Brad Jacobs | Jon Kremer | Jay Agrawal | Alex Munro | Marc Baskin, Itron
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WORKER SAFETY Day 1 Recap (Invite Only)
View DetailsWe'll wrap Day 1 with a recap of the day's sessions, and a preview of what to expect on Day 2.
Speaker: Brad Jacobs, Itron
